Frequently Asked Question

Some UNIA applications require a two-factor authentication (single-use code). This is a security measure to access UNIA services, adding a second layer of protection.

To activate the two-factor authentication, you will need a mobile device or a PC/laptop to install an MFA (Multi-Factor Authentication) application.

Once the application is installed, you should keep it installed to use it whenever the two-factor is required to access any UNIA platform.

The steps to activate the two-factor are as follows:

For a proper setup, first, we need to access https://outlook.com, log in with our institutional email account, and password.

The first time we log in, we must activate the two-factor. After entering our email and password, the following window will appear:

We click on 'Next,' and the following message will appear on the screen:

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